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Practice Policies

Zero Tolerance

We follow the Zero Tolerance Policy. We have an obligation to protect our staff and other patients. If violated you may be removed from our practice list.

Appointment Non-Attendance

Due to an increase in the number of wasted appointments through patient’s failing to attend without informing the surgery it has become necessary to implement the following policy: 


  • If you repeatedly fail to attend appointments you may be removed from this practice list and will have to find an alternative doctor.
  • If you cannot attend your appointments for any reason please let us know as soon as possible, we can then offer the appointment to someone else.
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